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Your session expired due to an extended period of inactivity. Some of the functionality and menus may not be available with this browser. Plans are being made to resume field operations, including service disconnections. If the termination date on your disconnection notice is on or after November 4, , your service may be terminated for non-payment.




First energy customer service hours –


To contact the Property Restoration Team in your area, use this map. Service disconnection and collection activities have resumed for Ohio customers, on October 5, gours We continue to find ways to assist customers during the coronavirus pandemic and its aftereffects. Disconnection activity will proceed for those customers who do not take action.